Privacy Policy

1 1. Introduction & Corporate Identity

Welcome to Rampro Solutions Pvt Ltd ("Rampro Solutions", "we", "our", or "us"). We are committed to safeguarding your personal data, upholding your digital privacy rights, and maintaining strict transparency regarding how your data is collected, processed, and utilized across our web platforms and digital advertising channels.

This Privacy Policy applies to all visitors, prospective learners, enrolled students, enterprise clients, and business partners accessing our website (ramprosolutions.com) and our related educational portals, course syllabus download pages, consultation booking systems, customer support touchpoints, and digital ad landing pages.

By accessing our website, submitting course inquiries, scheduling software consultations, or interacting with our digital advertisements across digital media platforms, you acknowledge that you have read and understood the terms of this Privacy Policy.

2 2. Information We Collect

We collect information necessary to provide high-quality educational programs, coordinate specialized technical training batches, develop enterprise software solutions, and provide helpful course recommendations.

A. Information You Voluntarily Provide

When you fill out a form, request a syllabus, enroll in a course, or request custom software engineering, we may collect:

• Contact Information: Full name, email address, mobile phone number, WhatsApp number, and city/state of residence.
• Professional & Academic Background: Current company name, job role, educational qualification, years of technical experience, and LinkedIn profile link (if provided).
• Learning & Project Interests: Selected course specializations (such as Artificial Intelligence, Generative AI, Agentic AI, MLOps, or Quantum Computing), preferred learning mode (Online live sessions or In-person classroom training in Hyderabad), and project requirements.
• Inquiry & Communication Records: Counseling notes, form submissions, emails, and phone call summaries related to your queries.

B. Automatically Collected Technical & Usage Data

When you browse our website, our servers and integrated analytics platforms automatically collect technical diagnostic data:

• Device & Network Identifiers: Internet Protocol (IP) address, browser type and version, language settings, operating system, and hardware type.
• Browsing & Interaction Data: Referring URL (the website or ad campaign that directed you to us), pages viewed, session duration, click activity, scroll depth, and interaction timestamps.
• Location Data: Non-precise geographic location (country, state, and city level derived from IP address) to display localized batch timings and center details.

3 3. How We Collect Your Data

We collect data through the following primary methods:

• Direct User Input: When you submit inquiry forms, book demo classes, request syllabus brochures, register for technical webinars, or contact our support team.
• Automated Tracking Technologies: Using cookies, web beacons, tags, and pixel scripts that collect performance metrics and diagnostic data when you interact with our web pages.
• Digital Advertising & Social Channels: When you interact with our ads, lead generation forms, or promotional campaigns across digital advertising networks (including Google Ads, Meta Ads, and partner networks).

4 4. Digital Advertising, Remarketing & Analytics Disclosures

To ensure full compliance with digital advertising policies across major ad networks (including Google Ads and Meta Ads / Facebook & Instagram), we provide clear, comprehensive disclosures regarding our advertising and analytics practices:

5 5. Cookies & Tracking Technologies Policy

Cookies are small data files stored on your browser or device when you visit a website. We use first-party cookies (set directly by Rampro Solutions) and third-party cookies (set by authorized analytics and advertising partners) to ensure website operation, protect security, analyze user engagement, and support ad delivery.

How to Manage Cookies in Your Web Browser

You can configure your browser to reject all cookies, accept only certain cookies, or notify you when a cookie is set. To adjust cookie settings, please refer to the official guides for your browser:

• Google Chrome Cookie Settings
• Apple Safari Cookie Settings
• Mozilla Firefox Privacy & Cookie Settings
• Microsoft Edge Cookie Settings

6 6. How We Use Your Information

Rampro Solutions processes your personal data strictly for legitimate, lawful, and specific business purposes:

• Academic Counseling & Enrollment: To provide detailed course syllabi, fee structures, demo class schedules, and trainer profiles.
• Training Program Delivery: To organize live online batches, classroom lab allocations, mentor feedback sessions, and issue verified course completion certificates.
• Software Engineering & Consulting: To evaluate technical requirements, draft software proposals, and coordinate custom development milestones.
• Marketing & Campaign Measurement: To deliver informative course updates and evaluate advertising efficiency across Google, Meta, and partner channels.
• Platform Security & Compliance: To prevent fraudulent inquiries, protect website systems against cyber threats, and comply with statutory obligations.
• Service Communications: To send batch start reminders, schedule adjustments, and important announcements via email, phone, or WhatsApp (with your consent).

7 7. Data Sharing & Third-Party Disclosures

We share information only with authorized service providers under strict data privacy and security terms:

• Advertising & Analytics Partners: Trusted digital advertising and measurement platforms (such as Google Ads, Meta Ads, and analytics services) to measure campaign performance and deliver relevant promotions.
• Cloud & Infrastructure Providers: Secure cloud data centers and hosting providers that maintain our website infrastructure and database security.
• Communication & CRM Tools: Enterprise customer communication software, transactional email gateways, and messaging platforms used to respond to student inquiries.
• Legal & Regulatory Authorities: Where required by applicable law, court order, or official governmental request to uphold legal obligations.

8 8. Advertising Opt-Out & User Controls

You have full control over your digital advertising preferences. To manage or opt out of interest-based ads across major advertising networks and partner platforms, you can use the official tools below:

Mobile Device Privacy Controls

You can also limit ad tracking directly through your smartphone settings:

• Apple iOS: Go to Settings > Privacy & Security > Tracking and disable "Allow Apps to Request to Track".
• Google Android: Go to Settings > Google > Ads and select "Delete advertising ID" or "Opt out of Ads Personalization".

9 9. Data Security & Storage Standards

We implement multi-layered technical, administrative, and physical safeguards to protect your personal data against unauthorized access, loss, alteration, or misuse:

• SSL/TLS Encryption: All data transmitted to and from our website is encrypted using 256-bit Secure Socket Layer (SSL) / Transport Layer Security (TLS).
• Access Controls: Access to student and client data is restricted to authorized counseling, academic, and administrative personnel on a need-to-know basis.
• Infrastructure Security: Continuous server monitoring, security patching, and secure database backups to ensure operational resilience.

10 10. Data Retention & Disposal

We retain personal information only for as long as necessary to fulfill the educational, commercial, and legal purposes described in this policy:

• Student & Certification Data: Retained for educational verification, credential validation, and alumni services.
• Inquiry & Lead Information: Retained for up to 24 months from your last interaction, unless you request earlier removal or opt out of communications.
• Financial & Invoicing Records: Retained for the statutory duration required by Indian taxation and corporate accounting laws.

Upon expiry of the retention timeframe, data is permanently erased or irreversibly anonymized using secure digital deletion standards.

11 11. Your Privacy Rights (DPDP Act, GDPR & Global Rights)

In accordance with applicable privacy regulations (including India's Digital Personal Data Protection Act 2023, the GDPR, and international data protection laws), you are entitled to the following rights:

To exercise any of these privacy rights, please submit a written request to privacy@ramprosolutions.com. We will process and respond to verified requests within 30 days free of charge.

12 12. Children's Privacy Protection

Our educational programs and software services are intended for adult learners, working professionals, college graduates, and corporate clients. We do not knowingly solicit or collect personal data from individuals under 18 years of age without verified parental or guardian consent.

If we become aware that personal information of a minor under 18 has been submitted without appropriate consent, we will promptly delete that data. Parents or guardians may contact privacy@ramprosolutions.com for immediate assistance.

13 13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to accommodate evolving regulatory requirements, updates in ad platform policies, or enhancements to our educational offerings. When changes are published, the "Last Updated" timestamp at the top will be updated accordingly.

We encourage visitors to review this page periodically to remain informed about our privacy practices. Continued use of our website or services signifies your acceptance of the updated policy terms.

14 14. Contact Us & Grievance Officer

In accordance with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and applicable regulatory frameworks, Rampro Solutions Pvt Ltd has designated a Grievance Officer to handle all privacy queries and data protection concerns.